Refund policy

Returns & Refunds

Each GéCa piece is made to order, so we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of receiving it. Include your order number and clear photos of the issue so we can review the claim.

If the claim is approved, we will arrange a replacement or refund at no additional cost.

Please do not return an item before contacting us. Items with confirmed production or fulfillment issues generally do not need to be returned.

For questions about an order or refund, please contact us through our Contact page.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.